About us.

I’m Louise and I head up Connected Comms Society.

I have over 20 years working in the world of marketing, communication, people and team development. And along with a small network of associates, we have a ton of experience working in some of the largest, most complex, political and regulated organisations, down to the smallest agencies, charities and educational institutions.

Our journey has evolved over the years.

But what hasn't changed is our purpose and expertise to help organisations succeed through positively connecting with people.

We’ve got a bit clearer in our mission, and now it’s about helping organisations, teams and people perform better.

We do this through creating the right culture in organisations and teams, layering up brilliant internal communication through all levels of the organisation, and developing managers and leaders so that they have the right skills and capabilities now and in the future.

Why are we passionate about this?

The world around us is changing.

Technology, an evolving workforce, as well as relationships and expectations of our work life is simply different now. We need a different approach. One that focuses more on the how.

Without this approach, we’ll lose brilliant talent, dim down peoples confidence, and be much less creative and innovative to succeed in the future.

Our approach

At Connected Comms Society, we believe that true organisational change and high performance starts with people. To do that, we need a human-centered approach that connects:

Mission, vision and values
Everyday decisions, actions and communication
Learning and development

Our mission is to help people, teams and organisations perform better.

We do this by creating a positive connected culture, developing brilliant and trusted internal communication at all levels, and enhancing leadership capabilities, from junior team members to executive leaders.

We know that every organisation is different, and comes with a unique set of challenges.

However, you are not alone in many of the issues you face.

Many people, teams, and organisations are finding it difficult to:

Connect when working with multigenerational teams in a hybrid way.
Create a positive performance culture for all when everything is changing.
Stay on top of the day to day whilst also making time to think through strategic decisions and communicate effectively with your teams.

Through our 20+ years of experience working with some of the biggest companies in the world, as well as the smallest agencies and charities - we use a range of well known and bespoke management, people, and coaching models that are simple for all to understand, communicate and implement.

Here’s how we do it:

Culture change

We understand that a thriving organisational culture is the cornerstone of success. And what that means to one organisation will be different to another.

Our culture change consulting, support and workplace culture training are designed to align your company's mission, values, behaviors, and practices with your strategic goals. We either work closely with you to assess your current culture, identify areas for improvement, and implement sustainable, measurable changes that foster a positive, inclusive, and productive work environment. Or, provide support, systems and tools to do it with you, or train you to do it yourselves.

Internal communication

Effective communication at all levels of the organisation is essential for growth. It’s easy to think internal communication is simply leadership communication. But that’s a myth - brilliant performance is driven out of every day communication and relationships within teams.

Therefore, we provide internal communication consultancy and internal communications training at a whole and functional level as well as communication training for employees, managers,and leaders.

Leadership development

Great leaders inspire and drive change. And so do managers. We focus on building the capabilities of your leaders at all levels, from emerging managers to senior executives, focusing on how they do their jobs to ensure they are equipped to lead with confidence and competence.

We want junior team members to perform better, be autonomous, creative, and collaborative - but with much of their professional learning so far has been done through a screen, they do not have the confidence or know how to develop further.

In parallel, senior leaders are attending back to back meetings, focusing on the tactical work, and not spending enough time to learn, reflect and make big strategic decisions - all whilst trying to mentor others.

Therefore, we help everyone level up from manager to senior leadership by providing a combination of manager training, manager mentoring and manager coaching, on top of these services for senior leaders.

Although we have tried and tested pathways, we also work with organisations to build customised programmes that can be done in groups or individually that would typically last between 3 - 12 months. Programmes focus on enhancing performance in relation to business strategy and culture.

Why Choose Us?

Our human centered approach develops what we need to be future fit.
We develop the environment, relationships and skills for high performance.
We make complex simple. Aligning people, teams and organisations to a common purpose, behaviour and goal.
Our range of services is suitable for all, so you can do it yourself, we can do it with you, or we can do it for you.
Experience: With over 20 years of experience in multiple organisations, we pride ourselves in understanding your challenges and being able to hit the ground running - so you see the impact fast.